4.9 ★★★★★ (2167 reviews)
Our signature designThe HeartkeeperPersonalised Name Bead Necklace
Every name she carries, threaded close to her heart.
- Engraved exactly as you typed it, or we remake it free
- Every name repeated in your confirmation email. Reply within 2 hours to change one
- Faulty, damaged or mis-engraved? We remake it free or refund you in full
- Questions before you order? Email lucawaterman06@gmail.com. A real person replies within 1 working day.
Personalised items are exempt from the 14-day right to cancel, so we can't take it back for a change of mind. If it arrives faulty or the engraving doesn't match your order, we'll remake it free or refund you. Refund policy
The details
She’d drop everything for these names. Now she can carry every one of them.
An open heart threaded with a bead for each person she loves: her children, her grandchildren, or simply “Mum & Dad”. One to five names, made just for her, so the people who make her who she is stay close to her heart every single day.
A candle burns down and perfume runs out. This is the gift she’ll wear on the school run, at Sunday lunch, and on the days she needs reminding how loved she is. It arrives in a gift box, ready to hand over.
How to order: choose how many names and the finish, type each name exactly as you want it, then tick the spelling check. We engrave exactly what you type, capital letters and all.
- Material
- Stainless steel
- Finish
- Silver, gold or rose gold tone plating (not solid silver or gold)
- Names
- Up to 5, up to 10 letters each, engraved exactly as you type them
- Made
- To order, after you place your order
Materials and care
Stainless steel with a silver, gold or rose gold tone plated finish. It isn't sterling silver or solid gold. Take it off for showers, swimming and the gym, keep perfume and lotion away from it, and store it in its box to keep it bright for longer.
Delivery
Nothing is pre-made. Your necklace is engraved with your names after you order, then sent with tracked UK delivery, free on orders over £25. Please allow 12–19 days. You'll get a tracking link by email as soon as it's on its way.
For Christmas delivery, order by Mon 30 Nov.Christmas delivery has closed, so orders placed now may arrive after Christmas.
Gift box and returns
Every necklace comes in a gift box at no extra cost. Buying it for yourself? Switch the box off above.
Personalised items are exempt from the 14-day right to cancel, so we can't accept returns for a change of mind. If it arrives faulty or damaged, or the engraving doesn't match your order, we'll remake it free or refund you in full.
Honest answers
When will it arrive?
Every necklace is made to order with your names, so please allow 12–19 days for tracked UK delivery, which is free on orders over £25. You'll get a tracking link by email as soon as it's on its way.
Will it arrive for Christmas?
Order by Mon 30 Nov for Christmas delivery. Orders placed after that may arrive after Christmas.Christmas delivery closed on Mon 30 Nov. Orders placed now are made with the same care, but may arrive after Christmas.
What if a name is spelled wrong?
We engrave exactly what you type, capital letters and all, and your confirmation email lists every name. Spotted a typo? Reply within 2 hours and we'll change it before engraving. If our engraving doesn't match your order, we'll remake it free or refund you.
Is it real silver or gold?
No, and we'd rather be upfront about it. Every necklace is stainless steel with a silver, gold or rose gold tone plated finish. It isn't sterling silver or solid gold.
Will it tarnish?
Stainless steel doesn't rust, but the colour is a plated finish that can wear over time. To keep it bright for longer, take it off for showers, swimming and the gym, put perfume and lotion on before the necklace, and store it in its box.
How many names can I add?
Up to 5 on the Heartkeeper, 4 on Hearts Within Hearts and 3 on the Embrace. Each name can be up to 10 letters, so “Mum & Dad” fits on one.
Can I get a necklace with my grandchildren's names?
Yes. Nan necklaces with grandchildren's names are one of our most popular gifts. The Heartkeeper holds up to 5 names, Hearts Within Hearts up to 4 and the Embrace up to 3, each up to 10 letters. Mix children's and grandchildren's names on one personalised family necklace if you like.
Does it come gift-boxed?
Yes. Every necklace comes in a gift box at no extra cost, ready to hand over. Buying it for yourself? You can switch the box off on the product page.
How do the offers work?
Buy 2 necklaces and save 20% on both, or buy 3 or more and save 30% on every one. Mix any designs, finishes and names. It comes off automatically in your basket and at checkout, so there's no code to remember. Spend £50 or more and you'll also unlock 25% off your next order.
How does the 25% off your next order reward work?
Once you've spent £50 or more with us (after any discounts), you unlock 25% off your next necklace order with the code THANKYOU25. It appears in your basket as soon as you pass £50. Enter it at checkout next time using the same email address. One use per customer. It can't be added on top of the family offer: you'll automatically get whichever saves you more. Orders of £25 or more also get free tracked UK delivery.
Can I return it?
Personalised items are exempt from the usual 14-day right to cancel, so we can't take a necklace back for a change of mind. If it arrives faulty or damaged, or the engraving doesn't match your order, we'll remake it free or refund you in full. Just email us a photo.
How it works
Choose her style
Choose the design and finish: silver, gold or rose gold tone.
Add the names
Her children, her grandchildren, or simply “Mum & Dad”. We engrave exactly what you type.
We engrave, box and send
Made to order with your names, gift-boxed and sent tracked. Delivery is free on orders over £25.
Why families trust us
Engraved exactly as typed
Every name is repeated in your confirmation email. Spot a typo? Reply within 2 hours and we'll fix it before engraving.
Remade or refunded
Faulty, damaged or not engraved as you typed it? We remake it free or refund you in full. Just email us a photo.
Tracked to your door
Free tracked UK delivery on orders over £25, with a tracking link emailed as soon as it's on its way.
Safe, secure checkout
Pay by card, Shop Pay, Apple Pay or Google Pay. Every payment is encrypted and we never see your card details.
Real people, real replies
A question about names, chains or delivery? A real person replies within 1 working day.
Gift-boxed, free
Every necklace arrives in a gift box at no extra cost, ready to hand straight over.
“My mum will never take this off.”
That's the moment you're giving her.
One for Nan too?
The women who raised you deserve the same moment. Buy 2 and save 20%. Buy 3 or more and save 30%. Spend £50 and get 25% off your next order.
